A plain-language summary of what BarristerX stores and how you can control it. The Privacy Policy has the full details.
What we store
| Data | Who can see it | Stored | Kept for |
|---|---|---|---|
| Advocate listing (with optional photo) | Public (except enrolment no. and email) | Oracle Cloud, Mumbai | Until you ask us to remove it |
| “Find a lawyer” request | BarristerX only | Oracle Cloud, Mumbai | Up to 12 months |
| Launch waiting list (name, mobile number) | BarristerX only; may be messaged via Meta's WhatsApp platform | Oracle Cloud, Mumbai | Until you ask us to remove it, and no later than 12 months after launch |
| Students section (name, email, mobile number, college, year) | BarristerX only | Oracle Cloud, Mumbai | Until you ask us to delete it |
| Questions to the in-app guide (text only, no name or email) | BarristerX; the question is processed by an AI service to write the answer | Oracle Cloud, Mumbai | Up to 12 months |
| Payment records (plan, amount, order number) | BarristerX; payment details are handled by Cashfree Payments | Oracle Cloud, Mumbai | 8 years (tax and accounting records) |
| Feedback answers | BarristerX only | Oracle Cloud, Mumbai | Up to 24 months |
| Google sign-in (name, email, photo, sign-in times) | BarristerX only | Oracle Cloud, Mumbai | Until you ask us to delete it |
| Free trial (email address, start date) | BarristerX only | Oracle Cloud, Mumbai | Until you ask us to delete it |
| WhatsApp verification (number, code, time) | BarristerX; passes through Meta's WhatsApp platform | Oracle Cloud, Mumbai | 7 days |
| Visit statistics on public pages, only if you accept (cookies, IP address, pages viewed, device) | BarristerX; processed by Google Analytics and Tag Manager | Google's systems, which may be outside India | As set in our Google Analytics account (not more than 14 months) |
| Sign-in cookie | Only your browser and our server | Your browser | Up to 30 days, or until you sign out |
| Server logs (IP address, time) | BarristerX only | Oracle Cloud, Mumbai | Up to 90 days |
| Your saved cases, clients, notices, follow-ups, payments and profile (encrypted) | You. The BarristerX developer only if you allow support access | Oracle Cloud, Mumbai, and a copy in your browser | While your plan or trial is active, then 5 days to download; then deleted |
| Support-access permission and access log | BarristerX only | Oracle Cloud, Mumbai | Permission lasts 7 days or until you turn it off; the log is kept as a security record |
What we never do
- Sell your data or share it with advertisers.
- Use advertising or analytics trackers.
- Give your request to advocates — they only hear from you if you contact them.
- Use your data to train AI models.
See, correct or delete your data
Message us from the mobile number you used, say what you would like (a copy, a correction, removal of your listing or deletion of a request), and we will act within 30 days. You can also withdraw your consent at any time.
Make a data request on WhatsApp
Trial data lives only in your browser: use Settings → “Reset trial data” or clear your browser’s site data to erase it.
Complaints
If you are not satisfied with our response, you can complain to the Data Protection Board of India under the DPDP Act, 2023.
- Nishan Business Consultants, A3/1, Sai Sahawas Society, Karvenagar, Pune, Maharashtra, India
- Email: info@nishanconsultants.org
- WhatsApp: +91 93711 48927
- Grievance Officer: Anniket