1.What is free, and what is paid
Listing in the advocate directory, searching for a lawyer and using the free trial of the practice-management tools are free and stay free. Paid plans (see the Pricing page) add tools such as downloading AI drafts and drafting in Hindi. A payment buys a fixed period of a plan (one month or one year) and does not renew by itself.
2.Legal fees are not paid through BarristerX
BarristerX does not collect, hold or share in fees paid to advocates. Any fee you agree with an advocate is paid directly to them, and any refund or dispute about it must be settled between you and the advocate.
3.Paid plans
For paid plans, the following applies unless the plan’s own terms say otherwise:
- No automatic renewal: nothing renews by itself, so there is nothing to cancel. Your plan simply ends when the period you paid for ends, and you can pay again to extend it.
- New subscriptions: if you cancel within 7 days of your first payment for a plan, you can ask for a full refund.
- After 7 days: monthly payments are not refundable for the current month. For annual plans, we will refund the unused full months, less any payment-gateway charges.
- Failed or duplicate payments: if you were charged twice or charged for a failed transaction, we will refund the extra amount in full.
4.How to request a refund
Contact us with your registered mobile number, the payment date and the transaction ID. Approved refunds are made to the original payment method within 5–7 working days; your bank may take a few more days to show it.
- Nishan Business Consultants, A3/1, Sai Sahawas Society, Karvenagar, Pune, Maharashtra, India
- Email: info@nishanconsultants.org
- WhatsApp: +91 93711 48927
- Grievance Officer: Anniket